{"id":156708,"date":"2023-12-01T09:30:30","date_gmt":"2023-12-01T16:30:30","guid":{"rendered":"https:\/\/www.songdoibdcitytalk.com\/blog\/?p=156708"},"modified":"2023-12-01T09:30:30","modified_gmt":"2023-12-01T16:30:30","slug":"korean-business-challenges-and-solutions-50-workplace-hints-2-managing-expectations","status":"publish","type":"post","link":"https:\/\/www.songdoibdcitytalk.com\/blog\/korean-business-challenges-and-solutions-50-workplace-hints-2-managing-expectations\/","title":{"rendered":"Korean Business: Challenges and Solutions 50 Workplace Hints, #2 Managing Expectations"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/miro.medium.com\/v2\/resize:fit:1400\/1*GdFB_y6dhQOqptHZBTEZUQ.jpeg\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"ac35\">I am often asked to assist with<a href=\"https:\/\/www.songdoibdcitytalk.com\/blog\/korean-business-culture\/open-communications-korea-facing-2019\/\"> Korea-facing business ventures<\/a>. This can be a North American firm just entering the Korean market or a Western company already with operations in Korea.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"60b3\">Too, I am also asked to support top Korean Groups with their overseas operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"a3a1\">Most often Korean and Western senior leadership teams did a great job of gaining mutual trust. Both negotiated well. The deal is signed and it\u2019s time to perform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"24b3\">Sadly, the honeymoon is over. Challenges arise, and what appeared to be clear expectations can now seem murky with poor alignment and weak communications. Why?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"b9fe\">There are several reasons. One is that teams that meet, bond, and negotiate are seldom the ones doing the work. The teams on both sides that crafted the deal are better skilled in global business. The teams doing the work are talented, but usually less skilled in local affairs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"2c48\">Many Westerners have no recent experience working with Koreans, and the Korean teams have limited experience working with North America.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"8eaf\">A caveat to this is that many of the Korean teams are bright, but very junior, new to the workplace, and tend to be generalists, while Western teams are comprised of highly specialized industry veterans.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"c7f8\">So, what\u2019s the solution?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"1f3f\">Frankly, in our experience, the most successful firms show great leadership and vision. They also recognize both sides will need constant ongoing support and training.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"b97a\">Expecting the teams to \u201cget it\u201d seldom works \u2014 and if it does it takes time, is costly, and contributes to stress, poor productivity, and even employee turnover. Expecting non-Koreans to understand Korean culture, business models, and workplace expectations is like throwing someone into a pool and assuming they will swim, not sink.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"b701\">That said, a huge mistake is hiring an industry consulting firm without a full understanding of the specific challenges and cross-cultural issues. In many cases, they fail to get to the root of the problem(s) and expectations are never fully clarified. Issues will surface. Things will get worse.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"1d22\">To conclude,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"4280\">In dealing with partnerships, I understand the huge stress loads within Korean-based firms. Teams need to perform. Partners will also be expected to perform. Clear, well-communicated expectations and cross-cultural understanding from the beginning are vital, along with a strong business plan and strategy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"3535\">Need a solution, I am here on-call with practical workarounds and seasoned experience in overcoming the challenges. Waiting only adds layers and costs. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"3535\">Text 310\u2013866\u20133777\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"3535\"><a href=\"http:\/\/Dsoutherton@bridgingculture.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Dsoutherton@bridgingculture.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I am often asked to assist with Korea-facing business ventures. This can be a North American firm just entering the Korean market or a Western company already with operations in<\/p>\n","protected":false},"author":2764,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[213],"tags":[108,19,161,177],"class_list":["post-156708","post","type-post","status-publish","format-standard","hentry","category-commentary","tag-bridging-culture-worldwide","tag-don-southerton","tag-korea-consulting","tag-korea-market-entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Korean Business: Challenges and Solutions 50 Workplace Hints, #2 Managing Expectations - Bridging Culture Worldwide<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.songdoibdcitytalk.com\/blog\/korean-business-challenges-and-solutions-50-workplace-hints-2-managing-expectations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Korean Business: Challenges and Solutions 50 Workplace Hints, #2 Managing Expectations - Bridging Culture Worldwide\" \/>\n<meta property=\"og:description\" content=\"I am often asked to assist with Korea-facing business ventures. This can be a North American firm just entering the Korean market or a Western company already with operations in\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.songdoibdcitytalk.com\/blog\/korean-business-challenges-and-solutions-50-workplace-hints-2-managing-expectations\/\" \/>\n<meta property=\"og:site_name\" content=\"Bridging Culture Worldwide\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SongdoSmartCity\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-12-01T16:30:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/miro.medium.com\/v2\/resize:fit:1400\/1*GdFB_y6dhQOqptHZBTEZUQ.jpeg\" \/>\n<meta name=\"author\" content=\"Don Southerton\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@DonSoutherton\" \/>\n<meta name=\"twitter:site\" content=\"@DonSoutherton\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Don Southerton\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.songdoibdcitytalk.com\\\/blog\\\/korean-business-challenges-and-solutions-50-workplace-hints-2-managing-expectations\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.songdoibdcitytalk.com\\\/blog\\\/korean-business-challenges-and-solutions-50-workplace-hints-2-managing-expectations\\\/\"},\"author\":{\"name\":\"Don Southerton\",\"@id\":\"https:\\\/\\\/www.songdoibdcitytalk.com\\\/blog\\\/#\\\/schema\\\/person\\\/1e6efad9bc8ca7a14671ca3f66c14017\"},\"headline\":\"Korean Business: Challenges and Solutions 50 Workplace Hints, #2 Managing Expectations\",\"datePublished\":\"2023-12-01T16:30:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.songdoibdcitytalk.com\\\/blog\\\/korean-business-challenges-and-solutions-50-workplace-hints-2-managing-expectations\\\/\"},\"wordCount\":415,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.songdoibdcitytalk.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.songdoibdcitytalk.com\\\/blog\\\/korean-business-challenges-and-solutions-50-workplace-hints-2-managing-expectations\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/miro.medium.com\\\/v2\\\/resize:fit:1400\\\/1*GdFB_y6dhQOqptHZBTEZUQ.jpeg\",\"keywords\":[\"Bridging Culture Worldwide\",\"Don Southerton\",\"Korea consulting\",\"Korea market entry\"],\"articleSection\":[\"Commentary\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.songdoibdcitytalk.com\\\/blog\\\/korean-business-challenges-and-solutions-50-workplace-hints-2-managing-expectations\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.songdoibdcitytalk.com\\\/blog\\\/korean-business-challenges-and-solutions-50-workplace-hints-2-managing-expectations\\\/\",\"url\":\"https:\\\/\\\/www.songdoibdcitytalk.com\\\/blog\\\/korean-business-challenges-and-solutions-50-workplace-hints-2-managing-expectations\\\/\",\"name\":\"Korean Business: Challenges and Solutions 50 Workplace Hints, #2 Managing Expectations - 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