{"id":1081,"date":"2016-05-23T12:59:55","date_gmt":"2016-05-23T19:59:55","guid":{"rendered":"http:\/\/www.songdoibdcitytalk.com\/blog\/?p=1081"},"modified":"2016-07-07T18:34:51","modified_gmt":"2016-07-08T01:34:51","slug":"everything-korea-may-23-global-mandates-workarounds","status":"publish","type":"post","link":"https:\/\/www.songdoibdcitytalk.com\/blog\/everything-korea-may-23-global-mandates-workarounds\/","title":{"rendered":"Everything Korea: May 23, Global Mandates, My Workarounds"},"content":{"rendered":"<p><a href=\"http:\/\/www.songdoibdcitytalk.com\/blog\/wp-content\/uploads\/2016\/06\/AAEAAQAAAAAAAAlkAAAAJDEzMTZhMmVjLWQxYzktNDlmOS04YTczLTBhODE0OTU4YzkwOA.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-1082 aligncenter\" src=\"http:\/\/www.songdoibdcitytalk.com\/blog\/wp-content\/uploads\/2016\/06\/AAEAAQAAAAAAAAlkAAAAJDEzMTZhMmVjLWQxYzktNDlmOS04YTczLTBhODE0OTU4YzkwOA-300x172.jpg\" alt=\"As Seen in\" width=\"300\" height=\"172\" srcset=\"https:\/\/www.songdoibdcitytalk.com\/blog\/wp-content\/uploads\/2016\/06\/AAEAAQAAAAAAAAlkAAAAJDEzMTZhMmVjLWQxYzktNDlmOS04YTczLTBhODE0OTU4YzkwOA-300x172.jpg 300w, https:\/\/www.songdoibdcitytalk.com\/blog\/wp-content\/uploads\/2016\/06\/AAEAAQAAAAAAAAlkAAAAJDEzMTZhMmVjLWQxYzktNDlmOS04YTczLTBhODE0OTU4YzkwOA.jpg 500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p><strong>Stepping back for a moment<\/strong>, I have shared in Vodcast as well as in my books and commentaries the role(s) of Korean executive coordinators. \u00a0As expatriates assigned to overseas operations much of their day-to-day work is to act as liaisons with the company\u2019s HQ teams. Some of this assignment is to serve as the local point of contact for correspondence and request from the HQ. \u00a0Skimming through their email they prioritize correspondence&#8211; determining what are low level requests, answering some themselves, forwarding others, and elevating those deemed important. \u00a0The same goes for their web-and phone chats\u2026<\/p>\n<p><iframe loading=\"lazy\" title=\"Everything Korea: May 23, Global Mandates Part 4, My Workarounds\" width=\"530\" height=\"398\" src=\"https:\/\/www.youtube.com\/embed\/GujYpiYmxys?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><strong>So what is changing\u2026<\/strong><\/p>\n<p><strong>We are seeing<\/strong> the model moving to more direct communications between local teams and Korea, and with this new challenges have surfaced. \u00a0In many cases Korean teams reaching out directly are unfamiliar with nuances in local governance, or the complexity of a project \/ services. Whereas in the past, an executive coordinator acting as the go-between might screen a request before engaging the local team.<\/p>\n<p><strong>In turn<\/strong> requests might require local teams hours to compile or research\u2014their days already stretched thin. \u00a0In some cases, requests are stacking up with new inquiries coming in faster than teams can complete.<\/p>\n<p><strong>In contrast to the West<\/strong>, HQ teams are often dedicated to a singular project, while the local team may be managing a multiple and diverse project workloads. And, with <em>balli balli<\/em> \u00a0(Hurray Hurray) as defacto core value, the workplace expectation is for an immediate respond to requests. \u00a0More to the point, it means things need to get done today and now, not tomorrow.<\/p>\n<p><strong>First and foremost\u2026<\/strong><\/p>\n<p>Build rapport with the Korean team member via phone and email. \u00a0As the mutual understanding and trust grow, early formality can drop and more frank colleague-to-colleague correspondence will develop. \u00a0This can mean asking for when they truly need the request fulfilled\u2026 or if there have 2-3 recent requests\u2026 what is the priority.<\/p>\n<p><strong>As it is difficult<\/strong> to give one answer fits all situations, I\u2019d be happy to suggest some appropriate workarounds.<\/p>\n<p>For questions raised, Stacey, my personal assistant at <a target=\"_blank\" rel=\"nofollow\">stacey@koreabcw.com<\/a> can coordinate a time for us to chat by phone, meet or handle by email.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Stepping back for a moment, I have shared in Vodcast as well as in my books and commentaries the role(s) of Korean executive coordinators. \u00a0As expatriates assigned to overseas operations<\/p>\n","protected":false},"author":16802,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[221,219],"tags":[108,19,161,168,171],"class_list":["post-1081","post","type-post","status-publish","format-standard","hentry","category-global-business","category-vodcast","tag-bridging-culture-worldwide","tag-don-southerton","tag-korea-consulting","tag-korea-facing","tag-korea-facing-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Everything Korea: May 23, Global Mandates, My Workarounds - 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