Tag Archive for Korea market entry

Best Market Entry Practices 2025

Best Market Entry Practices 2025..

By Don Southerton

I am a strong advocate for Korean global business. I see tremendous opportunities and am passionate about helping Korean brands succeed overseas and enabling international brands to thrive in the Korean market.

As I have shared, Korean and global companies must recognize the considerable upfront support and investment required to enter markets outside their home countries.

I want to share what I see as best practices for 2025.

Step 1: Do your homework

Invest time and resources in discovering the local market. Seek an expert knowledgeable about the local market and business sector to conduct an objective, detailed competitive analysis. The report should identify the strengths and weaknesses of the competition within the market, strategies that will give you a distinct advantage, the barriers that may hinder your entry into the market, and vulnerabilities in the competition that can be exploited.

Too often, I see a company scratch the surface of its market discovery. Sometimes, this controls initial investment costs by assigning in-house teams to work remotely and conducting research via a Google search.

In other cases, the headquarters staff dispatches a team to do “field work,” attend trade shows and perhaps arrange to visit a few potential partners.

These fall short of a legitimate competitive analysis.

Step 2: Get in front of the right people

For highly recognized U.S. or global brands, setting up meetings is less of a barrier because product or service name recognition does open doors. This recognition at least generates enough interest for a potential partner to want to learn more.

Korean brands entering an overseas market need significant effort to establish credibility upfront.

Arranging solid introductions involves an upfront cost and can be very time-consuming for both international and Korean market entry.

Furthermore, anyone with the skills, savvy, and reputation to facilitate introductions, especially with decision-makers, should not be expected to do so as a favor.

Step 3: Present the brand, product, and service as if it were a first date.

Although this was best done in person in the past, I recognize that introductions and first contacts today are often “virtual.” Any content presented at this stage should be high-quality and well-localized.

I often see repurposed PDF and PPT presentations — not unique, custom-tailored content.

Then, double-check the grammar, spelling, and punctuation of a native speaker and ensure the pages are free of format glitches.

At the very least, interested parties will Google a company—and often you personally—before any meeting, so it’s advisable to have a professional website. Even better are postings by third parties, such as press releases and media articles, that showcase the company as a legitimate business.

Step 4: Share the Vision

During their screening and selection process, global companies will select a top candidate among potential partners based on criteria, the foremost of which is the partner’s solid vision and business plan in the market. They will ask if the local partner has performed a detailed competitive analysis (see Step 1) and then ask for a comprehensive Go-to-Market Business Plan. As a best practice, the Business Plan needs to be detailed, not a three—or four-page company overview.

Like the PDFs or PPTs shared during introductions, the Plan must be free of glitches, poor grammar, and spelling errors. The documents should present an appealing and solid business opportunity.

By the way, a Company PDF highlighting your brand is fantastic, but most potential partners are primarily interested in a solid business and go-to-market plan.

These four steps are best practices that can lead to a successful Letter of Understanding, clarifying in writing the terms that may have been discussed via email and in conversation.

These steps require time, resources, and commitment — there are upfront costs, unlike past and current practices in Korea that traditionally required less investment or were absorbed by the company.

Experts like BCW, with a proven track record, rarely work on a contingency basis. They seek a retainer to cover their time and expenses, with a bonus when a deal is signed or a development fee transaction occurs.

Regarding local market legal support, navigating the cultural and legal nuances of contract negotiations and drafting, and regulatory frameworks, “A little money carefully spent at the front end of market analysis, and during initial negotiations will always save a lot more money later in the process.” — as a trusted legal colleague has noted.

Frankly, global business presents challenges and risks. The effort requires embracing a new model and taking bold actions by committing resources to a project that leads them into uncharted waters, even when a more practical approach seems to involve tackling each stage as it unfolds.

I am open to talking with you about any questions.

I’m also happy to steer you in the right direction.

Plus, we can provide the support and resources needed for your market entry.

Dsoutherton@bridgingculture.com

www.bridgingculture.com

CES 2025: Yes, it Was All About AI


CES 2025: Yes, it Was All About AI

Image by Aidin Geranrekab

AI dominated CES 2025 as a marketing tool, though its intangible nature poses challenges compared to past trends like robotics, drones, and home entertainment, writes Don Southerton.

This week in Branding in Asia

By Don Southerton

I’m back in Colorado after spending a week at CES in Las Vegas. I’ve collected my thoughts on this year’s CES show and would like to share them with you.

CES is the most influential technology event in the world, serving as a proving ground for groundbreaking technologies and global innovators. Thousands of exhibitors, media representatives, and industry professionals attend this trade show in Las Vegas every year.

In short, much of the buzz surrounding CES 2025 focused on AI. I was chatting with a long-time colleague from the automotive industry who visited our Incheon-IFEZ booth, where I spent most of my time. I pointed out that we were specifically located in the AI section. After a day of exploring the CES pavilions, he commented, “Don, the whole show is AI.”

I did come to the show with some insights.

Of the 41 businesses from South Korea hosted by the City of Incheon and the Incheon Free Economic Zone (IFEZ), I supported their market entry plans, reviewed their websites, and improved the Korean translations into English. Most of them included AI in their branding or used “AI-enabled” in their product descriptions.

Of the 41 South Korean businesses hosted by Incheon and IFEZ, most featured AI in their branding or product descriptions.

For instance, tech media outlet The Vertical highlighted one of our top brand choices, Sheco. This all-in-one recovery robot is designed to address various water pollutants, including small-scale oil spills, algae, and container dust. Sheco also provides software and support equipment options such as autonomous driving, water monitoring, AI-powered cameras, and a control dashboard.

This reference to AI was the trend throughout the show and was this year’s attention grabber as a marketing tool. However, I feel it often presents a challenge to showcase AI since it is invisible. I have observed this less with products in the past when robotics and drones captured attendees’ interest because they were more tangible and visual, and more so over the years when home entertainment and the latest widescreens dominated.

It’s no surprise that Tech Buzz reports a significant portion of 2024’s largest investment deals went to AI-focused companies, with nearly a third of all global venture funding directed toward AI-related sectors.

Upon closer examination, AI emphasizes the transformative potential of artificial intelligence. As demonstrated at CES, it spans applications in every consumer tech category and across the 4,000+ exhibiting companies worldwide.

I expect that at next year’s CES, we will see more advancements in AI as the technology evolves and continues to capture attendees’ interest.

Don Southerton provides strategy, consulting, and training to Korea-based global businesses.

Source: https://www.brandinginasia.com/ces-2025-yes-it-was-all-about-ai/

Korea End-of-Year Shuffle

Korea End of Year Shuffle

Year-end Promotions, Restructuring, and New Assignments: Korea’s Corporate Culture 2024-2025

By Don Southerton

This is my annual update and insights on the Korean corporate shuffle. 

Year-end promotions, restructuring, and new team assignments are part of Korean corporate culture, both past and present.

Changes occur from top to bottom within Korean companies between early December and early January. Changes to senior leadership are announced first, and team-level changes are usually made known the week before or during the period between Christmas and New Year’s Day.  

For example, Samsung Electronics is the first mover this year, having made its annual high-level leadership changes last week. It carried out its year-end executive reshuffle, emphasizing a generational shift.

https://www.koreatimes.co.kr/www/tech/2024/12/419_387338.html

We can expect others to follow, so stay tuned. By the way, even if public announcements have yet to surface within the groups, these changes are in play internally.

Similarly, with Hyundai Motor Group, we have already seen top leadership changes, with José Munoz promoted to incoming CEO of Hyundai Motor Company and Michael Cole of Hyundai Motor Europe stepping away. We expect their organization-wide changes to be announced soon.

2025

Teams will report back to work after the Christmas and New Year holidays. Some assume new roles frequently in departments with little experience, requiring employees to acquire new skills—sink or swim. Hence, it’s called the “Shuffle.”

In the following days, those who have shuffled brief their replacements, while staff remaining in their jobs update new management teams on the status of projects and issues.

Meanwhile, others will be enroute to assignments in overseas operations, which can be stressful for local overseas operations and challenging for those working outside Korea for the first time. 

The Disconnect

In particular, it is common for those newly assigned to be unfamiliar with or have minimal experience with the nuances of localized foreign business and their new roles and responsibilities. Not to mention, working outside Korea itself can be a learning curve that can take months or even years.

What works in Korea rarely transfers to managing overseas teams. Most still try to adapt to local norms and language. In fact, over the years, I have worked extensively to facilitate smooth transitions in many of the newly assigned overseas teams, and they will need support. I strongly recommend that Western and Korean leadership take countermeasures to mitigate transitional gaps.

So, what to look for…

The top Chaebol will begin to announce key promotions, which can provide some insight into future trends.

The Chaebol usually also comments on whether this year’s promotion number is more or less than in the past and the reasons “why.”

Top Chaebol will soon announce restructuring plans, ranging from granting business units more independence to consolidating control.

For example, some years, we see less change and stability than drastic changes in the face of economic uncertainty, as it may carry out in a modest year-end leadership reshuffle across affiliates.

New Year’s Message

That said, as in the past, with the new year, we can expect leadership to share their 2025 plans in an annual New Year’s company announcement, too. I monitor these closely and, as they are in Korean, will share them when appropriate and upon request. These New Year’s messages can be very insightful as they pose marching orders for the new year.

As a final note, for Western global teams, I suggest congratulating those who are promoted but also being sensitive to Korean team members who were passed over… or possibly moved to what may be seen as a less strategic assignment.

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Korean Business and “Similar but Different”

Korean Business and "Similar but Different"

Hi Don Southerton here

In this week’s Newsletter and YouTube, I look at Korean Business and ”Similar but Different Norms.”

Global business requires colleagues of different cultures to work together daily.

How we see each other culturally is often based on differences, like language, and similarities, such as shared values like family.

I like to focus on the latter, as differences can pull us apart, and similarities bring us together.

Particularly for Western teams engaged in all ways with Korean operations, I believe in the importance of deep learning about the workplace in Korea — the 2024 norms, practices, and day-to-day life.

They do change, and most often, we can fixate on what could have been tainted by hearsay or an altogether lack of understanding.

The same learning goes for Korean global teams assigned to support overseas operations. They must become savvy learners in the wide range of local overseas practices. Expecting global teams to bend to Korean business norms rarely works, too. It just leads to delays and stalled projects.

As I noted above, recognizing similarities is one of the most potent cross-cultural bridges.

In other words, how can you relate to the nuances in communications and day-to-day life? This requires identifying the local beliefs, values, expectations, traditions, and culture. These insights allow us better to understand our mutual teams’ thoughts and expectations.

Outcomes

Although there is bound to be friction between home and host country cultural values, a successful model accomplishes:

1. Awareness and appreciation of both the home and host country with the ability to gain an insight into one’s own personal traits, strengths, weaknesses, attitudes, and interests.

2. Realization of shared values, along with an awareness of and respect for cultural differences.

Call to Action

So, how do you see this applying to you and your experiences working with teams from another culture?

This brings me to recall a recent C-level meeting where I chatted with the local subsidiary’s Korean CEO. He asked if I’d shared with his team how the company in Korea and the U.S. differed from the Group’s many sister firms—many Westerners wrongly assumed high conformity across the Group.

I assured him that “yes,” and, in mentoring, I shared that I, too, had experienced each company’s unique culture within the group.

Not only did sister companies differ, but in some cases, the Koreans recruited and worked in different ways at companies within the group.

On parting, the CEO pointed out another key point to be shared: Over time, Koreans dispatched to support the division’s overseas operation came to see things differently than domestic Korea-based teams.

He ended having come to “See things differently, too.”

Question? Comment?

Korean Business One-on-One Intensive

Participants will gain deep insights into Korean business, whether new hires, on a team assigned to Korea-related projects, or those of you who have been engaged for a long time.

This is a well-recognized program for anyone who works with Korean or Korean teams.

The virtual classes will be solution-oriented and highly interactive, including Q&A and timely topics.

To register for individual coaching, click here:

https://buy.stripe.com/7sI03M8q17vJgLubIJ

Once you register, we will work with you and determine the best times and days …for you. 

Don Southerton

Korean Decision-making: A 2024 Update

Korean Decision-making: A 2024 Update

Hi Don Southerton here…

It’s common for a Korean company’s leadership to decide on direction and major issues. These can range from a shift to Smart Manufacturing to greater SWP (software-based production) or a new business line. In turn, they can request a TFT (task force) and local teams to gather and prepare needed information.

Then, if approved, the dedicated staff will report back to HQ on implementation and progress.

In cases where overseas leadership and teams hope to offer an idea, new service, or program, local Korean and Western management’s role is to prepare—gathering supporting information, the reasoning behind, and ROI, then sharing it with the appropriate senior team members, who are often in Korea.

The local opinion is valued, but review and final approval may come from Korea.

My suggestion…

When conducting a meeting where a decision must be made, please know that your local Korean team(s) will have a significant say in the outcome. This may include both the operations and finance teams.  Their primary concern will be risk.. so do your best to mitigate.

Since the topic and subject matter may be new to your Korean team, I recommend you share the needed background documents (best provided in PPT format) before any meetings.

In addition, have an informal pre-meeting Q&A with the Korean team leader to brief and update them on any specifics. Note: they may need a day to review proposals and agreements, so timing is critical.

Even in the best cases, expect that the Korean team may want to postpone any decision until they can carefully review and perhaps confer with Korea. I suggest all documents and meeting PPTs be immediately forwarded to the Korean team. I’d create a sense of urgency with a timeline for execution and implementation.

Regardless, expect some delays and be patient. Over the years, I’ve found that Korean teams appreciate when their overseas co-workers recognize that the internal approval process takes time and be ready to offer as-needed supportive data or documents.

In our next edition, we will examine the 2024 Approvals. So stay tuned and follow our Newsletter and YouTube videos.

Are you engaged in high-priority projects or business proposals?

I can give you some perspective to make sure it works well. Let’s talk.

Please use my handy Calander to set a time.

https://calendly.com/dsoutherton

Until next time, this is Don Southerton wishing you all the best.

Korean Business: Getting to Solutions

Korean Business: Getting to Solutions

Don Southerton here…I work with Korean and Western teams daily.

It’s common in Western meetings to first discuss the issues, some background, and potential repercussions as part of the work-through

Then, after discussions—sometimes at length—the team will ponder what steps must be taken, including individual input with a range of choices and potential countermeasures, all of which may require more thought and pushing things to further discussion.

In contrast, Korean teams are aware of the issue and prefer to focus talks on the solution and immediate steps, then report these plans and actions to leadership.

When tackling an issue, I recommend a collaborative approach in which teams are transparent, clearly state the challenges, and agree that potential downsides may exist.

Then, it’s best to move on quickly and devote the meeting to actionable steps and a solution-oriented discussion.

Streamline

In advance, solution-oriented talks can be streamlined by sharing a PowerPoint that states Point 1—the Issue—and Point 2—any concerning downsides—and then asking for feedback.

For the meeting limit or sidebar, any deep discussions on either point, ask the team to dedicate the meeting to Point 3—actionable and solution-oriented steps.

Timeline for Execution

The final step for any meeting is to determine and set a feasible timeline for execution and outcomes.

This is very important, as it will give the Korean team deliverables to report to leadership—a norm and expectation.

Questions, comments, just ask.

I, too, am always open to new projects and opportunities.

To schedule a time to talk, please use my Calendar.

https://calendly.com/dsoutherton

Again, this is Don Southerton wishing you all the best.

Call 310-866-3777 or EM Dsoutherton@bridgingculture.com

Team-level Korean Business Culture programs

Don Southerton here…

Cultural differences can create misunderstandings and stress, impacting productivity and smooth business operations. Cross-cultural education is recognized as the chief solution to workplace challenges.

We have a long history of training executives and teams in a wide range of Korea-focused mentoring, coaching, and strategy services.

We offer a six-week Korea 101 Korean Business Culture program for teams. The theme is “Working within the Cultures.”  The cost is US $4800.00.

Additionally, we provide situational mentoring and coaching as needed on issues that surface, focusing on negotiations and meeting expectations.

The workshops and mentoring aim to build upon the team’s experiences while providing new understandings.

We invite you to schedule a time to discuss the details using our Calendar.

Team-level Korean Business Culture programs

Again, this is Don Southerton wishing you all the best.

https://calendly.com/dsoutherton

Dsoutherton@bridgingculture.com

Call or Text   +1-310-866-3777

Back by popular demand: Korean Business– Executive Level Coaching

Back by popular demand: Korean Business– Executive Level Coaching.

In this October YouTube episode, we look at Korean Business– Executive Level Coaching.

We have offered executive-level Korean business coaching to major Korean Groups, including Hyundai, Kia, MOBIS, Hyundai Capital, and Innocean, as well as key partners and top Western companies.

Many see this as an ambitious step towards career enhancement and job security.

The program covers key issues and what to expect for the rest of 2024 and into 2025.

Each program is tailored to your unique needs and work experiences, ensuring a personalized, compelling learning journey.

The program is for leaders with experience working with a Korean group or those new to the company.

We’d like to invite you to schedule a time using our Calendly to discuss details, taking the first step toward your career enhancement and job security.

Again this is Don Southerton… wishing you all the best.

https://calendly.com/dsoutherto

Dsoutherton@bridgingculture.com

Call or Text +1-310-866-3777

LinkedIn Message, too.

Ten Insights into Korean Teams’ DNA, Norms, and Mindset– YouTube

Ten Insights into Korean Teams

We’re rebooting our Korea 101 YouTube channel.

In this episode, I’ll share ten insights into Korean working teams’ DNA, norms, and mindset. The list was compiled by a Korean colleague who asked me to share it in my workshops and give others a better understanding of Korean work culture.

If you have a question or would like more information … call, text, or email… and I’ll get right back to you. 

Dsoutherton@bridgingculture.com

310-866-3777

https://www.bridgingculture.com

Don Southerton

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