Tag Archive for Korea consulting

Korea Facing Secrets: Hierarchy in the Workplace

By Don Southerton, Editor

We’ve received some great feedback on the 3 Korea Facing hierarchy articles…. hope you enjoy, too.

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Don
This is really interesting stuff and is helping to give me a valuable insight into the working culture of my Korean colleagues.

Thank you.

 


…love your Korea Facing educational newsletters, it is really a great and easy way to get the basics so that you want to know more….


Great pieces!

 

Hi Don,

This information is very timely



Aloha Don,
Again, great points! I liked Part 3.

Like today’s organizations in America, Korean organizations are also presented with the internal challenge of bringing multi-generational employees together to create harmony and cohesiveness.  Individuals from each generation, such as traditionalist, baby boomer, generation X, or generation Y, bring divergent values, beliefs, attitudes, and expectations based on their pivotal experiences and events that portrait both personal and societal backgrounds.  These multi-generational terms may be not used exactly the same in Korea, but the challenges that Korean organizations face at the moment caused by the gap between different generations are virtually the same. 


Individuals of each generation group were born and grew up in the same time period which allows them to witness/participate in common historical events such as political and economic changes.  For this reason, individuals with shared experience have an easier time building bonds and working together in harmony rather than working with individuals from different generation groups.  The particular characteristics of each generation group deeply influence how employees think about many aspects of organizational behavior such as motivation, satisfaction, creativity, innovation, loyalty, commitment, and team work.  This accentuates the importance of understanding those distinctive characteristics of each generation group in order to engender successful outcomes while working with the multi-generational workforce in an organization. 


In my opinion, this type of issue should be dealt at the top management level rather than middle or lower level management for more satisfying outcomes.  As the middle managers noted, they are fearful of losing opportunities to get promoted or even losing jobs by provoking their superiors and subordinates in a negative way.   Expecting them to make a difference in their views and behaviors without getting full support from top management may have a very little bearing on acquiring successful outcomes.


Change is not easy, but feasible as long as transformative leadership is practiced by every single member of an organization from top to bottom.


Thank you for sharing and allowing me to contribute my two cents!


Jennie  


Chunghea  (Jennie) Oliver shares that she grew up during the wild days as South Korea sought to shed its image as the Hermit Kingdom and to engage the hyper-modern world of global business as an engine of technologic wonder and manufacturing excellence. She travelled to the Philippines and to America to study, work, and discover a life for herself.


Along the way, Chunghea has earned degrees in both business and education, which culminated in her successful defense of an interdisciplinary dissertation looking at the question of cultural competence and second language acquisition in order to complete the Doctor of Education in Organizational Leadership offered by Argosy University/Hawaii. 

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Korea Facing: Success Secrets for Korean Global Business

PRLog (Press Release) – Sep 04, 2012 –
Denver, Colorado. Global Korean business consultant and CEO Don Southerton has announced that with the ever-growing number of people employed by Korean-based companies outside South Korea now more than ever a strategy is needed to succeed.

Likewise, if your firm provides services or products to a South Korean overseas subsidiary or operations a Korea-facing strategy will be beneficial and offer tactics to strengthen and maintain the relationship. Finally, if your company has significant business in Korea, but leadership and headquarters is located in the West, key management need suggestions on how best to deal with pressing issues and challenges that surface

Southerton notes “Korea Facing is the title not only for my latest book in progress, but also for related seminars, coaching, and workshops we are offering Fall 2012 and into 2013.” Topics include:

1. K-Lobization—The outreach of Korea’s unique management style and corporate culture across international markets, especially among subsidiaries and branch offices.

2. Ju Jae Won—Another name for the Korean expats assigned to a host country to support their overseas operations.

3. Hierarchy– rank and title within the mother and subsidiary organization and its impact on day-to-day business operations.

4. Culture Shock–the cross-cultural acclimatizing that occurs when an individual is assigned to a different geographic location.

5. Generations– South Korea’s age groups influence their business culture, so knowing the differences in the mindset and values of recent Korean generations is valuable.

6. Planning and Decision-making— In a hierarchical system orders come from senior management, plus their requests override other plans and thus schedules are often revised at short notice.

7. Protocols and Culture—Korean culture has norms that dictate social interactions—especially during initial introductions and meet & greets. Cultural differences also impact communications style, decision-making, discussions, and presentation style.

8. Expectations—Most often the issues that surface include managing expectations. Usually each side has legitimate demands. For example, Korean side needs answers and information ASAP, US/ western side procedures take days to compile and approve, often from number of sources.

About Bridging Culture Worldwide
When Fortune 500 companies, top Korean Groups, leading international law firms, and elite consultancies, such as Bain and Monitor, look for Korean-facing business strategy, coaching, and advice—they turn to Bridging Culture Worldwide and Don Southerton.

With over 35 years’ experience, Don Southerton is the definitive authority on Korean-facing global business–from automotive, golf, and QSR sectors to New Urbanism and Green technology. When problems and challenges surface in development, launch, or fulfillment, we provide sound solutions and comprehensive strategies.

New Book–Henry Collbran and the Roots of Early Korean Entrepreneurialism

For Immediate Release

August 4, 20102 Belamar /Denver, Colorado and Seoul, South Korea. Author Don Southerton has announced the release of a new publication Colorado’s Henry Collbran and the Roots of Early Korean Entrepreneurialism. The eBook explores the business efforts of British-born Henry Collbran who brought modern technology and innovation to the Korean peninsula.

Stepping back in time Southerton’s latest work tells the fascinating story of Henry Collbran who left Colorado in 1896 and traveled to Korea with hopes of a lucrative gold mining opportunity. Seeing little potential in mining, Collbran successfully constructed the nation’s first railway from Incheon to Seoul. Collbran then secured the franchise from the Korean monarch Kojong to build a modern electric streetcar system. Over the next several years, the entrepreneur added additional business ventures, including the first telephone system, a modern waterworks, a bank, a coin mint, and even a movie theater.

During his later years in Korea and with financial support of Colorado beer baron Adolph Coors and other investors, Collbran turned his effort to highly lucrative gold and copper mining operations before eventually retiring to a life of leisure in London.
Author Don Southerton points out, “Westerners like Collbran provided Korea with capital, technology, and know-how. These efforts contributed to the early development and economic growth of the region, which in turn provided the foundation for Korea’s impressive late twentieth century industrial accomplishments.”

The eBook will be available through Amazon, Google,Kindle, iBook, and most digital media services.

About the Author 

Don Southerton has held a life-long interest in Korea and the rich culture of the country. His previous books center on culture, entrepreneurialism, and early U.S.-Korean business ventures. Southerton also extensively writes and comments on modern Korean business culture and its impact on global organizations. His firm, Bridging Culture Worldwide, provides consulting, training, and strategy on Korea-facing global business.

Special Korea Business Event–World Trade Center San Diego

By Don Southerton, Editor
I’ll be guest speaker on Wednesday May 9, 2012 at the World Trade Center San Diego Asia Desk Business Series: Korea. Also speaking at the event will be Moonsung Kang, Ph.D, from Korea University’s Division of International Studies.

I’ll be sharing insights into how to benefit from the U.S–Korean Free Trade Agreement, including finding the right Korean partner, structuring your market entry strategy, and ways to avoid common pitfalls.

For more information, see http://www.wtcsd.org/events/wtcsd-calendar?eventId=471806&EventViewMode=EventDetails

About Don Southerton

When Fortune 500 companies, top Korean Groups, leading international law firms, and elite consultancies, such as Bain and Monitor, look for Korean-facing business strategy, coaching, and advice—they turn to Bridging Culture Worldwide and Don Southerton. With over 35 years’ experience, Don Southerton is the definitive authority on Korean-facing global business–from automotive, golf, and QSR sectors to New Urbanism and Green technology. When problems and challenges surface in development, launch, or fulfillment, we provide sound solutions and comprehensive strategies.

Initial Consultation
Dsoutherton@ bridgingculture.com
+1-310-866-3777