As I pointed out in Part 1 of this series, recognizing there will be challenges is one thing, providing a solid solution is another. I’d like to address these and other issues when we look at Globally Mandated Program.
It is always best that globally developed and mandated programs are crafted to mesh and align well in support local operations…
So what are my recommendations? I’d be happy to share just a sample for consideration.
First all programs should:
- Recognize the need for visual content to reflect our diversity– Low vs. high- context presentations, plus inclusive of individuals of Color, Ethnicity and Gender. (In many cases, I find global content is very White).
- Get high-level local leadership input and support (vs. just input from working level team.)
- Programs regardless of the content should align with local operations. For example with corporate culture, efforts should allow the local organizations to define their own corporate culture, and the global content developed to be flexible and easily incorporated into current training initiatives like New Employee Orientation and mandatory compliance workshops.
- Avoid hiring an outside agency to craft, they rarely get True Vision–they understand the Data, but not Context. They may add credibility and professional look and feel, but to be cost effective, they usually plug Data into a generic Boiler Plate.
- Craft content in a way to connect to a wide segment of the workforce including “The New Creative Class.” (See my case study on topic and who they are). Here is the Link.Creative Class Case Study
- The program should be launched in a way that dazzles and impresses the local teams and leadership. Sadly I have seen well-crafted program presented poorly.
Shared globally programs can align an organization and serve as a compass to steer the respective teams forward. It is also a daunting task and one requiring a sound plan and execution.
For questions raised, Stacey, my personal assistant at email@example.com can coordinate a time for us to chat by phone, meet or handle by email.
Would you like a copy of my book Korea Facing: Secrets for Success In Korean Global Business? Click Here